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Harvey World & ScotTravel Holidays

Saturday 06 June 2009

Harvey World Travel ceased trading on 9 June 2009.  Exeter Airport understands that:

  • Passengers that had booked with Harvey World but the shop has been rebranded Vacation World should assume that the booking can go ahead and arrangements will be completed with the new company.
  • Passengers that booked with Harvey World on or before 21 May will have the benefit of the ABTA bonding but we also understand that bookings made after 21 May are also “secured”.
  • New arrangements are being put in place and a temporary call centre has been set up where volunteers are assisting with enquiries.  telephone: 01404 815 - 659 (or 763 or 842)

ScotTravel Holidays announced that they have ceased trading on 4 June 2009. The company had a series of departures planned from Exeter to Dalaman which will not now operate. ScotTravel departures from Aberdeen, Belfast, Birmingham, East Midlands, Edinburgh, Glasgow, Manchester and Newcastle are also affected.

ScotTravel are fully ATOL bonded. (ATOL is a financial protection scheme managed by the Civil Aviation Authority).  The CAA will ensure that passengers do not lose the money paid over, and if abroad, they will arrange for the completion of the holiday and the flight home.  

The CAA website has the following advice: ScotTravel Holidays have announced that they have ceased trading. The company had a series of departures planned from Exeter to Dalaman which will not now operate. ScotTravel departures from Aberdeen, Belfast, Birmingham, East Midlands, Edinburgh, Glasgow, Manchester and Newcastle are also affected.

ScotTravel are fully ATOL bonded. (ATOL is a financial protection scheme managed by the Civil Aviation Authority).  The CAA will ensure that passengers do not lose the money paid over, and if abroad, they will arrange for the completion of the holiday and the flight home.   

The CAA website has the following advice:

  • If you are due to travel on a Scottravel air holiday or flight, do not go to your departure airport as all holidays have been cancelled.
  • If you booked your holiday with a travel agent, you should submit a claim to the CAA for consideration. Contact your travel agent to help you with this. See claim form for details.
  • If you booked direct with Scottravel by credit card, you should submit a claim to your credit card issuer. 
  • If you booked direct with Scottravel and paid by both credit and debit cards, you should claim the credit payment to your credit card issuer and the debit card payment from the CAA. See claim form for details.


Customers currently abroad on holiday

The CAA will be making arrangements to ensure customers on Scottravel Holiday air holiday can remain in their holiday accommodation and fly home at the end of their holiday.

Information will be made available to representatives and hoteliers in resort.
 

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