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Check-in Advice

Check List | Check-in Times  | Departure Procedures | Antisocial Behaviour


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Check List

Be aware that the airport can Refuse Boarding to any passenger for reasons of Antisocial Behaviour.


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Check-in Times

Departing passengers are requested to attend the check-in desks in the Main Terminal Building (Departures), at the time stipulated by the airline, on the booking confirmation (ticket) and no later that the airport's minimum check-in times:

  • 45 mins - Domestic Scheduled
  • 1 hr - Other European Scheduled
  • 2½ hrs - Chartered Holiday Flights

ALLOW EXTRA TIME FOR PARKING, TICKET COLLECTION AND POSSIBLE CONGESTION

Early Flight Passengers
The Terminal is CLOSED following the last aircraft movement of the day and reopened for the first flight of the day to allow for the check-in of passengers at the times stipulated by the airline or holiday company.


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Departure Procedures

  • Exeter International Airport has just one terminal with check-in, the security search area, departure lounge and boarding gates situated in close proximity to each other. 
  • Official Exeter International Airport car parks are recommended and bookings may be made at:
    www.exeter-airport.co.uk/car-parking or 0845 303 7397
  • Departing passengers should attend the appropriate check-in desk (or use the self-service check-in) in the main terminal building, with the appropriate travel documents, before the minimum check-in time stipulated by the airline or holiday company.
  • Smoking is not permitted anywhere within the airport buildings, the first floor external bar area or whilst boarding the aircraft.
  • The boarding card issued at check-in will be required at the security search area and at the boarding gate.
  • The land-side facilities include a café, shop and the currency exchange and after security search the air-side facilities include the departure lounge, café, bar, restaurant and shops.
  • Passengers should follow the Departures signs to the security search area in good time for the flight and allow time for possible delays during busy processing periods.
  • Passengers will be advised on the flight information screens and on the PA system when to attend the appropriate boarding gate area.
  • Mobile telephones should not be used when boarding the aircraft.
  • Passengers will be asked to use the supervised green walkways when boarding the aircraft or the air-side bus where the aircraft stand is remote from the terminal.


Antisocial Behaviour

Action by Airport Staff – Refuse Boarding

Staff of Exeter International Airport will not permit any person to board an aircraft if:

  • There are reasonable grounds to suspect a passenger of being under the influence of alcohol or drugs.
  • The passenger is acting recklessly, negligently or in an aggressive manner to staff. 

Airport management will support the decision of airport staff to refuse embarkation, without compensation, to any passenger that may endanger an aircraft or its occupants and will refer all matters of an unruly behaviour to the Police.

Action by Police - Fixed Penalty Notice (£50 £80)

Fixed Penalty Notices may be issued by a Police officer at the airport where there are incidents of antisocial behaviour. Fixed Penalty Notices for public disorder offences are issued under Section 1-11 of the British Criminal Justice and Police Act 2001. The offences for which notices can be issued include:

  • Being drunk and disorderly in a public place.
  • Threatening behaviour or language and "behaviour likely to cause harassment, alarm or distress to others". Recipients have 21 days to pay the notice of £50 or £80, depending on the offence, or request a hearing.

It is a criminal offence not to pay the fine within the specified time period.