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Author: Craig Farnes

Exeter Airport ranked ‘happiest in the world’

Exeter in top spot for customer satisfaction

Exeter Airport has been officially ranked as the happiest airport in the world when it comes to customer experience. HappyOrNot (www.happy-or-not.com), the company responsible for creating the globally-recognisable ‘Smiley’ feedback system, has just published its inaugural Airport Report based on 158 million data-points from HappyOrNot smiley terminals in 160 airports across 36 countries. It shows []

Another airport purchase for Group

Rigby Group Airport Management Division Acquires Bournemouth Airport

Rigby Group Airport Management Division Acquires Bournemouth Airport Regional & City Airports (RCA), the airports management division of Rigby Group plc, has completed its fourth regional UK airport acquisition with the purchase of Bournemouth Airport for an undisclosed sum – underlining the group’s ongoing intent to being a significant player in the UK’s vital regional []

Devon Tourism Awards

Airport sponsors International Visitor Experience

The 2017 Devon Tourism Awards were held at Plymouth’s Guild Hall last night with the prestigious event being hosted by travel journalist Simon Calder and arctic explorer Ann Daniels. Now in their 8th year the awards saw a record 205 entries entering 25 different categories, with 76 awards announced on the night. The event was []

Cathedral Plaque for Night-fighters

Polish squadron remembered

Members of the Polish 307 Night-Fighter squadron have been honoured with a plaque in the St James Chapel at Exeter Cathedral. The unveiling ceremony of the plaque, which is to remember the part played by the squadron during the Second World War, was attended by His Excellency Arkady Rzegocki, Polish Ambassador to Great Britain. The []

Resurfacing and new lighting for runway

£6 million investment in Exeter Airport infrastructure

Exeter Airport has announced a £6 million investment in infrastructure that will futureproof the airport for the next 20 years. Over the next five months the airport’s 2,078-metre (1.3 mile) runway will be resurfaced and all runway lighting replaced with energy-efficient LEDs. The work will be carried out entirely at night during weekends between November []

Over 100 Winter Flybe departures a week

17 routes including Faro

Flybe is now operating its 2017-18 Winter schedule featuring a total choice of up to 103 departures a week from Exeter across 17 routes. Seats are available for booking now at flybe.com for travel effective through to 24 March 2018. This winter, flights to London City Airport have been re-timed on Saturdays and Sundays to []

Flybe Summer 2018 seats on sale

Fares starting from just £34.99 one way

It’s time to get set for next summer – and it’s never too early to book with Flybe! Your favourite summer destinations are on sale right now with fares starting from just £34.99 one way*. Whether you’re looking at staycations in the UK, summer holidays in Europe once school’s out or bank holiday weekend breaks, []

London City weekend flights confirmed for Winter

Enhanced schedule and convenient timings

Flybe has confirmed that its popular weekend flights to and from London City Airport will continue operating on Saturdays and Sundays through to March 2018 with more convenient timings to better suit leisure travel. Flybe, Europe’s largest regional airline, has added more flights to its 2017/18 Winter schedule from Exeter and extra flights for Christmas []

See Santa in Lapland

A day trip flight to the Arctic Circle

The Lapland Santa Experience Day Trip Departing on 19 December 2017 Meet Father Christmas on a festive, family holiday to Lapland Fly direct to Lapland for a once-in-a-lifetime experience in a natural winter wonderland. You’ll journey above the Arctic Circle to a sparkling landscape of snowy forests and your children, grandchildren, nieces or nephews will be []

Top 5 spot in Which? airport survey

Smaller airports rated higher for customer satisfaction

Exeter Airport has been ranked in the top five for customer satisfaction in the Which? consumer group survey of UK airports. The travel publication results show that Exeter had an overall customer score of 71%  where star ratings were required for bag drop, check-in, security and passport control queues, shopping and catering, seating, toilets and []